Your return possibilities for full price purchases are: Replacement, Credit or Refund.

To return an item you must:

FIRST · Make contact with us at mkbeatyandboutique@gmail.com within 48 hours of receiving the item you are unhappy with.

THEN · Once we have responded pleaase return the item (at your cost) within 7 days of the date you received our order, in the same condition as it arrived i.e unmarked, unbroken, unworn, and with the original tags (If they have them). Items will be inspected upon arrival to ensure they are in sellable condition.

We recommend using a track and trace service to return your item as we cannot help if the item is lost in the post on its return

BUT · We will not accept returns or exchanges on sale items. Also for hygiene reasons, we are not able to accept returns or exchanges on earrings, perfumes or skincare products unless they are faulty.

We also do not accept returns or exchanges on ceramics or artwork. Due to them being one of a kind, handmade pieces so please make sure you are happy with your choice before purchasing.

Any discounts gained from promotional codes, in store and or online sales, flash sales or any other form of discount are final sale and are not accepted for a return. 

Please allow 1-2 days for your return to be processed once it is delivered to us. Once processed, refunds can take 1-3 days to appear. Please note shipping costs will not be refunded this includes if you received free shipping the cost will be taken off the orgainal amount.

IMPORTANT- If your return does not strictly meet the above terms and conditions, and is returned to us within 7 days of you receiving it, your item will be returned to you and your return will not be processed.